Privacy Policy
Your Information Matters
Fair Claims Consultants respects the privacy of visitors, clients and prospective clients.
When you contact us or submit a claim for review, we may collect information necessary to understand and process your enquiry.
INFORMATION WE MAY COLLECT
Depending on your interaction with us, this may include:
- Name
- Mobile number
- Email address
- City
- Insurance company
- Policy information
- Claim information
- Insurance documents
- Medical or repair-related documents where relevant
- Communications relating to the claim
- Other information voluntarily provided by you
HOW WE USE INFORMATION
Information may be used to:
- Respond to your enquiry
- Assess an insurance claim-related matter
- Communicate with you
- Prepare or review documents
- Provide agreed services
- Maintain service records
- Manage billing and payments
- Improve our services
- Comply with applicable legal or regulatory requirements
DOCUMENTS
Please provide only documents relevant to your enquiry.
Do not send passwords, OTPs, card PINs or other unnecessary authentication credentials.
SHARING OF INFORMATION
We do not intend to sell your personal information.
Information may be shared where necessary to provide an agreed service, comply with law, respond to a legitimate authority, or where you have authorised such disclosure.
SECURITY
We take reasonable measures to protect information under our control.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
CONTACT
For privacy-related questions, contact: